SHIPPING & RETURNS
How long will my order take?
You're excited...we get it! We're pretty excited FOR you!
Each bag is handmade and printed to order making our standard shipping times approximately 1-3 weeks for retail orders and 2-4 weeks for wholesale (depending on season and size/complexity of order) We do our very best to get your bag to you as quickly as we can without compromising quality in any way. If we have your item in stock it will be shipped 2-4 days after purchase.
How will it arrive?
We send our orders via UPS, FedEx and USPS. Anything in stock will ship 2-4 days. Orders placed during the weekend will ship on Monday unless there is a holiday. Tracking numbers and shipment confirmations will be sent to you. If you’re on the east coast packages are usually delivered within 1-3 business days of shipment, and within 5-6 if you’re on the west coast.
What if I need it quick?
If we can make it happen for you we will! Contact us first so we can chat about it.
International shipping is available. Please contact us to inquire!
RETURN & EXCHANGE POLICY
At SwitchTotes, your satisfaction is of the utmost importance to us. If you are not 100% satisfied with your purchase, you can either return your order for a refund or exchange it for something else. Any return or exchange must be made within 30 days from the date of receipt. Returned or exchanged products must be in the condition you received them, and in the original box and/or packaging. A refund will only be given for the cost of the item. Returns are credited to the original form of payment.