PRIVACY & SAFETY
Is it safe for me to shop online at switchtotes.com?
We use a sophisticated encryption technology to keep your credit card information safe while you are shopping online with SwitchTotes. We have high standards for security and keep up to date on the latest updates to protect you.
Consumer protection laws protect you against any unauthorized use of your credit card. Federal law dictates that your legal liability is limited to $50 if your credit card number is used without your permission. If you suspect any illegal use of your card, call your issuing bank immediately to make sure your rights are protected.
What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, and credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience online with SwitchTotes.
Your information helps us to better respond to your individual needs.
To improve our website.
We continually strive to improve our website offerings based on the information and feedback we receive from you.
To improve customer service.
Your information helps us to more effectively respond to your customer service requests and support needs.
To process transactions.
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To administer a contest, promotion, survey or other site feature.
To send periodic emails.
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we use your email address?
We use your email to communicate all kinds of Customer Service information. We will email you to confirm your order or notify you that it shipped. In the future we may email you to notify you of upcoming sales and events, such as limited edition products, new products, or products for charity. We will NEVER sell or rent your email address to anyone.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/ credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to? keep the information confidential.
After a transaction, your credit card number will not be kept on file.
Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow). It enables the sites or service providers systems to recognize your browser and capture and remember certain information.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non- personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)
North Dam Mill, Studio #18-209
2 Main Street
Biddeford, ME 04005
Credit / Debit Cards